Customer Service Representative
XLNC Manpower Services
Job Description
Description
- Provide exceptional customer service through various channels, including phone, email, and chat.
- Resolve customer inquiries and complaints efficiently and effectively.
- Maintain accurate records of interactions in the CRM system.
- Identify customer needs and offer appropriate solutions or products.
- Collaborate with team members to improve service delivery.
- Stay updated on product knowledge and company policies.
Requirements
- Educational Qualifications: High School diploma or equivalent is required.
- Experience Level: No prior experience is necessary; training will be provided.
- Skills and Competencies: Strong communication skills, problem-solving abilities, and attention to detail are essential.
- Working Conditions: Primarily office-based, with potential for remote work opportunities.
- Qualities and Traits: Positive attitude, patience, and adaptability are highly valued.
James Barameda
HR OfficerXLNC Manpower Services
More than ten replies today
Working Location
4rt floor room 411, 1754 Rizal Ave
Posted on 27 June 2025
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