Customer Service Representative

Metacom Careers

＄629-808[Monthly]
On-site - TaguigFresh Graduate/StudentBachelorFull-time
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Job Description

Description

  • Assist customers with inquiries and complaints via phone, email, and chat.
  • Provide accurate product information and troubleshooting guidance.
  • Maintain customer records and follow up on outstanding issues.
  • Work collaboratively with team members to ensure customer satisfaction.
  • Handle billing and account issues effectively and professionally.

Requirements

  • Educational Qualifications: Bachelor’s degree in a relevant field.
  • Experience Level: Fresh graduates or students welcome.
  • Skills and Competencies: Excellent communication, problem-solving, and interpersonal skills.
  • Responsibilities and Duties: Handle customer inquiries, resolve issues, and provide information about products and services.
  • Working Conditions: Office environment with possible remote work options.
  • Qualities and Traits: Patient, empathetic, and adaptable to changing situations.
Customer ServiceCall Centre
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Shayne Villaroman

HR ManagerMetacom Careers

More than ten replies today

Working Location

1180, McKinley Hill Dr. McKinley Hill Dr, Taguig City, Metro Manila, Philippines

Posted on 30 May 2025

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BPO & Call Center

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