A Call Center Agent serves as the primary point of contact for customers, managing both incoming and outgoing calls to address a variety of needs, including product inquiries, service complaints, order processing, and technical assistance. The agent plays a crucial role in delivering exceptional customer experiences by providing prompt, accurate, and courteous support. By effectively troubleshooting issues and offering timely solutions, the agent helps maintain high levels of customer satisfaction while ensuring compliance with company policies and procedures.

Additionally, the Call Center Agent may assist in identifying opportunities to enhance service quality, contribute to customer retention efforts, and support business growth.

• At least a High School or SHS Graduate
• Basic computer skills (comfortable navigating systems)
• Good communication skills (clear and polite in English)
• Willingness to learn – No prior experience? We’ll train you!

Why Join Us?

• Paid Training from Day 1 – No experience? No problem! We provide comprehensive training to set you up for success.
• Performance Incentives – Earn bonuses and rewards based on your achievements.
• Health Coverage & HMO – Your well-being matters! Enjoy medical benefits from the start.