Customer Care Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Description
- Provide exceptional customer support via phone, email, and chat.
- Address customer inquiries, provide product information, and resolve issues efficiently.
- Resolve customer inquiries and complaints efficiently.
- Maintain a thorough understanding of products and services.
- Document interactions in the customer relationship management system.
- Collaborate with team members to improve service delivery.
- Follow up with customers to ensure satisfaction.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field.
- Experience Level: Fresh graduates or students are welcome to apply.
- Skills and Competencies: Proficient in English, strong communication, and problem-solving abilities.
- Working Conditions: Office-based, with possible remote opportunities; standard working hours apply.
- Qualities and Traits: Empathetic, patient, detail-oriented, and able to work under pressure.
Brian Lamban CSSWB
HR ManagerMetacom Business Process Outsourcing Solution Inc.
Reply 0 Times Today
Working Location
Bridgetowne Destination Estate. Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines
Posted on 11 July 2025
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