Call Center Representative
StackPH
Job Description
Benefits
Employee Recognition and Rewards
Performance Bonus, Employee of the Month Award, Employee Recognition Program
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
Health Insurance, HMO
Perks Benefits
Parking Space
Time Off & Leave
Birthday Leave, Parental Leave, Sick Leave, Vacation Leave
Work-Life Balance
Flexible Hours
Description
- Respond to customer inquiries via phone, email, and chat.
- Provide information about products and services.
- Resolve customer issues and complaints effectively.
- Maintain accurate records of customer interactions.
- Assist with order processing and tracking.
- Collaborate with team members to improve service quality.
- Meet performance metrics and targets.
Requirements
- Educational Qualifications: Minimum of High School/Senior High School diploma.
- Experience Level: Open to Fresh Graduates/Students with no prior experience necessary.
- Skills and Competencies: Excellent customer service skills, strong interpersonal abilities, and a team player mentality.
- Working Conditions: Fast-paced call center environment requiring flexibility in shifts.
- Qualities and Traits: Strong communication skills, patience, and a positive attitude towards customer interactions.
Artuz Mark
HR ManagerStackPH
Reply 9 Times Today
Working Location
5th Floor, SM City Clark. Manuel A. Roxas Hwy, Clark Freeport, Mabalacat City, Pampanga, Philippines
Posted on 28 July 2025
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