The Benefits Specialist is responsible for managing the organization's employee benefits programs. This role involves close collaboration with vendors, employees, and internal stakeholders to ensure the effective administration of benefits, compliance with policies, and continuous improvement of benefit offerings.

KEY RESPONSIBILITIES

You will:

• Manage vendor relationships and resolve escalated cases related to vendors, invoices, vendor performance, etc.
• Offer expert counsel on policies and benefits when necessary, especially in the absence of vendors.
• Perform benefit and contract renewals, including performing analysis and proposing changes, to ensure they are competitive, compliant with regulations, and cost-effective.
• Coordinate and manage the enrollment process including the development and distribution of benefits communication.
• Manage disability cases and support time and leave related activites including schedule determination and counsel.
• Partner with vendors to host engaging onsite events.
• Administer payroll transfer and International Mixed Service processes to ensure seamless benefits delivery.

QUALIFICATIONS & REQUIREMENTS:

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Experience in supporting multinational client groups.
• Previous experience in benefits administration, HR or a related field.
• Experience managing vendor relationships and resolving escalated issues.
• Knowledge of relevant benefits regulations and compliance requirements.
• Understanding of various employee benefits programs, including health insurance, retirement plans, and leave policies.
• Strong analytical skills to evaluate benefit plans and proposals.
• Must be proficient in English.
• High level of accuracy and attention to detail in managing benefits data and processes.
• Ability to resolve escalated issues and conflicts related to benefits administration.
• Proactive in identifying and addressing potential issues before they escalate.
• Flexible shift when required to meet business needs.

Work Schedule: Shifting Schedule

Work Setup: Hybrid

Please refer to job description.