Willing to go onsite after Profile Validation!

BACOLOD SITE

Bacolod; Address: 20st Street, cor Lacson St, Bacolod Sunlife bldg.

Customer Service Representative

PURE VOICE

Salary Package: 18,000

Work on-site & Shifting Schedule

Candidate must be at least HS Graduate

20% night differential fee

We can Offer you:

• Day 1 HMO
• Rice Subsidy
• Clothing Allowance
• Interested candidates PM me for more assistance!!

Responsibilities

• Respond to customer inquiries via phone, email, chat, or in person in a timely and professional manner.
• Provide accurate information about products, services, pricing, and company policies.
• Resolve customer issues and complaints, escalating complex cases to the appropriate departments when necessary.
• Document customer interactions in CRM systems, ensuring notes are clear, complete, and accurate.
• Process orders, returns, refunds, and account updates as needed.
• Follow up with customers to ensure issues are resolved and satisfaction is achieved