JetSon Manpower Agency Customer Service Representative

JetSon Manpower Agency

₱25-30K[Monthly]

Remote3-5 Yrs ExpHigh/Senior High SchoolFull-time

Open Country：Philippines

Language Requirements：English

This remote job is open to candidates in specific countries. Please confirm if you want to continue despite potential location restrictions

English Language

Serves patients over the phone with initial order of diabetes testing supplies and related products.
Maintains a high call volume per day (80+ combined inbound and outbound calls per day).
Provides effective customer service while obtaining patient demographics, verifying and updating patient accounts.
Determines patients’ needs and OFFERS products and services as applicable.
Manages an average of 150+ patient accounts per month.
Sign up patients with the product we offer greater than or equal to the set monthly goal
Works closely with other departments and physician support teams to confirm patient orders are eligible for shipment.
Complies with HIPAA rules, appropriately safeguarding PHI or other private & confidential information.

At least 2-3year solid experience with US Healthcare.
Minimum of 6-months work experience in BPO Sales (Upselling, Outbound sales, Inside Sales)
High School Degree acceptable
Strong communication skills