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Customer Service RepresentativeUrgent

₱20-25K[Monthly]
Great PerksFresh Grads WelcomeRemoteNo Exp RequiredBachelorFull-time
Metacom Business Process Outsourcing Solution Inc.

Metacom Business Process Outsourcing Solution Inc.

Customer Service Representative

Metacom Business Process Outsourcing Solution Inc.
₱20-25K[Monthly]
RemoteNo Exp RequiredBachelorFull-time

Remote Details

Open CountryPhilippines

Language RequirementsEnglish

This remote job is open to candidates in specific countries. Please confirm if you want to continue despite potential location restrictions

Job Description

Benefits
  • Employee Recognition and Rewards

    Performance Bonus

  • Insurance Health & Wellness

    Health Insurance, Disability Insurance, Life Insurance

  • Time Off & Leave

    Paid Time Off, Paid Holidays

  • Assist customers with inquiries via phone, email, and chat to ensure a high level of customer satisfaction.
  • Resolve customer complaints effectively and efficiently, adhering to company policies.
  • Maintain accurate customer records and document interactions in the CRM system.
  • Provide product information and support to help customers make informed decisions.
  • Collaborate with team members and other departments to enhance service delivery and address customer needs.


Requirements

  • Educational Qualifications: Bachelor’s degree in a relevant field preferred.
  • Experience Level: No prior experience required; entry-level candidates are welcome.
  • Skills and Competencies: Excellent communication and interpersonal skills.
  • Qualities and Traits: Strong problem-solving abilities and a customer-focused mindset.
  • Responsibilities and Duties: Ability to follow established procedures and guidelines while handling customer queries.
  • Working Conditions: Fast-paced environment with a focus on teamwork and collaboration.

Brian Lamban CSSWB

HR ManagerMetacom Business Process Outsourcing Solution Inc.

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