Job Responsibilities:

• The main job responsibilities include receiving clients who visit and consult on the company's external platform, and answering their questions.
• Follow up on customer order status, such as logistics status.
• Collect and organize customer feedback information, and provide timely feedback to the company.
• Complete other tasks assigned by superiors.

Job requirements:

• Bachelor's degree or above, major not limited, experience not limited, English CET-4 or above, able to communicate normally in Chinese, experience in foreign trade customer service is preferred;
• Strong affinity, outgoing and cheerful, good at communication, with good customer-oriented thinking and ability, and strong customer service awareness;
• Strong learning ability, obedience to management, and strong self-discipline;
• Love the cross-border e-commerce industry, love the Internet, have a keen user perspective and strong empathy.