Technical Support Representative

Tuesday Square

Urgent
₱20-25K[Monthly]
Remote1-3 Yrs ExpHigh/Senior High SchoolFull-time
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Remote Details

Open Country：Philippines

Language Requirements：English

This remote job is open to candidates in specific countries. Please confirm if you want to continue despite potential location restrictions

Job Description

Benefits

  • Employee Recognition and Rewards

    Incentives, Performance Bonus

  • Government Mandated Benefits

    13th Month Pay, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    Dental Insurance, Health Insurance, HMO, Health Insurance

  • Professional Development

    Job Training

  • Time Off & Leave

    Sick Leave, Vacation Leave, Paid Time Off, Paid Holidays, Paid Illness Leave

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Description

We are looking for a Tech-Support Specialist to start Working From Home within Metro Manila.

What does a Tech Support Specialist do?


Technical support, or tech support, is a customer service role that involves helping users resolve issues with their technology: 

Diagnosing and fixing issues

  • Technical support workers diagnose and fix hardware or software issues. They may also perform regular maintenance on computers and networks. 

Providing support

  • Technical support workers provide support to users over the phone, in person, or via online chat or email. 

Documenting interactions

  • Technical support workers may generate support tickets to document their interactions with users. 

Restoring productivity

  • Technical support workers aim to restore productivity by addressing issues that can disrupt daily activities. 

Requirements

  • Applicants should at least be high school graduates to apply.
  • Applicants should have at least 1 year of BPO Experience to apply
  • Applicants should be available to start ASAP
English LanguageCustomer ServiceCall Centre
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Shun Michael Madera

RecruiterTuesday Square

Active within seven days

Posted on 12 January 2025

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