We are seeking skilled and client-focused System Administrators to join our growing team. This role is responsible for maintaining and supporting Microsoft 365 environments, Active Directory, Intune, Azure, and core networking functions. You will work directly with clients in an MSP or enterprise environment, ensuring systems are stable, secure, and optimized. The ideal candidate combines technical expertise with strong communication skills and a proactive, solutions-oriented mindset.

JOB RESPONSIBILITIES

• Administer and support Microsoft 365, Active Directory, Intune, and Azure environments.
• Configure, maintain, and troubleshoot Windows Servers, DNS, DHCP, and TCP/IP.
• Perform system monitoring, patching, and preventative maintenance.
• Provide client-facing technical support, ensuring timely resolution of issues.
• Assist in onboarding and offboarding users and managing permissions.
• Collaborate with senior engineers on escalated issues and system improvements.
• Document processes, configurations, and resolutions clearly and accurately.
• Participate in security initiatives, including MFA platform support and endpoint protection.
• Support network fundamentals (LAN, WAN, VPN) and escalate complex networking issues when required.
• Contribute to system upgrades, migrations, and special projects as needed.

QUALIFICATIONS

• Bachelor’s degree in Business, Marketing, Communications, or a related field (preferred).
• Minimum of 3 years of IT experience (2 years acceptable with strong certifications).
• Strong technical proficiency in Microsoft 365, Active Directory, Intune, Azure, and networking fundamentals (DNS, DHCP, TCP/IP).
• Microsoft certifications required: MS-900, AZ-900, and AZ-104.
• Proven client-facing communication skills with the ability to explain technical issues to non-technical users.
• Experience working in MSP or enterprise financial services environments.

JOB REQUIREMENTS

• Must-Have Skills
• Microsoft 365 administration and troubleshooting.
• Active Directory account and group management.
• Intune device and policy management.
• Azure administration (Entra ID, Azure AD).
• Networking fundamentals.
• Nice-to-Have Skills
• VMware administration.
• MFA platforms (e.g., Duo, Okta, Microsoft MFA).
• Endpoint security and antivirus management.
• Multi-tenant environment experience.
• macOS support.
• Attributes
• Ability to work independently and collaboratively in a team.
• Strong problem-solving, documentation, and time-management skills.
• Proactive, adaptable, and flexible in a dynamic environment.
• Should be willing to accept a long-term work-from-home arrangement.
• Should be amenable to a permanent night shift schedule.