The Supervisor / Team Leader is responsible for overseeing daily operations and leading a team to ensure tasks are completed efficiently, on time, and in accordance with company policies and standards. This role serves as the main point of contact between management and staff and ensures consistent team performance.

Key Duties and Responsibilities

• Supervise and coordinate daily activities of assigned team members
• Assign tasks, set priorities, and monitor work progress
• Ensure team productivity, quality standards, and deadlines are met
• Provide guidance, coaching, and on-the-job training to team members
• Monitor attendance, performance, and behavior of staff
• Prepare and submit reports on team performance and operations
• Address employee concerns, conflicts, and basic disciplinary matters
• Ensure compliance with company policies, procedures, and safety rules
• Coordinate with management and other departments as needed
• Support implementation of new processes and improvements
• Perform other duties as assigned by management

Qualifications and Requirements

• Bachelor’s degree or equivalent work experience
• Proven experience as a Supervisor, Team Leader, or similar role
• Strong leadership and people-management skills
• Good communication and interpersonal skills
• Ability to manage time, tasks, and team performance effectively
• Problem-solving and decision-making skills
• Basic computer skills (MS Office, reporting tools)