• Resolving customer issues quickly and efficiently.
• Providing explanations, services, and company policies to customers.
• Building strong relationships with customers and enhancing customer satisfaction.
• Assisting the sales team in acquiring/approving the order delivery process from the merchant system through the working system.
• Providing feedback and suggestions to management for improvements in customer service.

Minimum education of high school or equivalent.

Male/Female (Female preferred) aged 18 to 50 years.

Good communication skills.

Customer service orientation focused on customer satisfaction.

Able to solve problems.

Must have a personal smartphone/laptop for work purposes.

Responsible and able to work under pressure.