The Senior Service Technician is responsible for diagnosing and repairing vehicle issues, performing maintenance tasks, and ensuring customer satisfaction with service quality.

DUTIES AND RESPONSIBILITIES:

• Perform skilled repair work on automotive equipment;

• Perform repairs and maintenance tasks according to manufacturer specifications.

• Performs diagnosis on vehicle malfunction or service requirements; provides results or findings to Service Advisor to serve as basis for discussion with the customer on the scope of services required.

• Undertakes provision of technical services related to electronic vehicle repairs and maintenance within the workshop consisting of but not limited to:

  • Under chassis and suspension system.

  • Cleaning and fine-tuning of air-conditioning units (air-condition system).

  • General engine repairs.

  • Wheel Balancing, Tire Mounting & Alignment.

  • Cooling system repairs

  • Brake system repairs.

  • Electrical system and electronics repairs

• Picks up needed parts from the parts department, in the process checking on quantity and quality specifications in conformity with instructions provided by the Service Advisor as reflected in the parts requisition and issuance slips.

• Test repaired vehicles to ensure proper functioning.

• Provides corrective measures on minor defects noted on vehicle deliveries from the production of dealer distributor; relays feedback on major deviations noted to generate corrective action by the production plant.

• Attends training and workshops for skills enhancement.

• Understands the importance of Quality Care Process.

• Takes full responsibility of the tools and caddy issued.

• Undertakes mentoring and on-the-job training for technical trainees.

• Maintains the cleanliness, orderliness and safety of the assigned area following 5S principles; acts as custodian and accountable officer for tools assigned and ensures that they are properly maintained, arranged and secured.

• Work cooperatively with others and provide positive customer service;

MINIMUM QUALIFICATIONS:

• Graduate of Technical/Vocational or any related course.

• Minimum of 3 years of experience as an automotive technician.

• With Automotive servicing NCI, NCII or NCIII (Preferred)

• With driver's license (Preferred)

• Incumbent will be assigned in Balanga, Bataan

Please refer to job description.