Job Purpose

• Responsible for the evaluation, filing and monitoring of chargeback/disputed transactions including preparation of its GL entries and ensuring chargeback settlements, review of its representations/dispute responses, documentations, and ensures remedies are accurately taken in accordance to the guidelines and procedure.
• Responsible in ensuring that the proper communications/notification to the clients are performed and the necessary coordination to Schemes/Associations are executed for any escalations on schemes online/system issues/queries.

Job Requirements

• Graduate of four (4) year college course preferably business course or Accounting
• Knowledgeable on chargeback rules through MasterCard, Visa and JCB Training
• At least a year of experience working in a credit card company or related business

Please refer to job description.