The Sales Representative is responsible for promoting and selling the company’s business consulting services to prospective clients. This includes identifying leads, conducting consultations, closing deals, and maintaining strong relationships with new and existing clients. The ideal candidate is driven, client-focused, and skilled at presenting consulting solutions that address client needs in areas such as business registration, licensing, compliance, and corporate advisory.

Sales & Lead Generation

• Identify and engage potential clients through outbound calls, networking, referrals, and inbound inquiries.
• Conduct client needs assessments to recommend appropriate business consulting services.
• Present service offerings clearly and persuasively via calls, virtual meetings, or in-person presentations.

Client Relationship Management

• Maintain and grow relationships with existing clients to ensure repeat business and referrals.
• Provide after-sales support to ensure client satisfaction and successful service delivery.
• Update clients on new services, changes in government regulations, and compliance deadlines.

Sales Process Management

• Maintain accurate records of sales activities in the CRM system.
• Prepare and send proposals, quotations, and contracts in coordination with the operations team.
• Work closely with the licensing, legal, or operations team to ensure smooth project handoffs.

Key Performance Indicators (KPIs):

• Number of new clients closed per month/quarter
• Monthly revenue generated from new and repeat clients
• Client satisfaction score (post-sale feedback)
• Follow-up response time and CRM record accuracy
• Lead conversion rate

• Must be fluent in speaking English and Mandarin.
• Bachelors Degree in Marketing, Sales, or any related field.
• With proven experience in Sales and Customer Service, preferably in BPO industry.
• Strong communication skills and literacy in computer works.
• Strong intrapersonal and interpersonal skills.
• Keen to details and collaborative to work environment.