Sales Operations Management

• Lead and manage the entire sales operation from planning to execution
• Develop and implement effective sales strategies and action plans to achieve monthly, quarterly, and annual targets
• Oversee day-to-day sales activities, ensuring smooth operations and consistent performance
• Set sales goals, allocate targets, and monitor achievements

Business Development

• Identify and pursue new business opportunities in the office and home furniture sectors
• Expand the client base through networking, referrals, corporate accounts, and partnerships
• Maintain strong relationships with architects, designers, contractors, and key decision-makers

Team Leadership & Development

• Supervise, train, and mentor the sales team to maximize productivity and effectiveness
• Conduct performance reviews, coaching sessions, and skill development programs
• Foster a results-driven and customer-focused team culture

Client Relationship Management

• Negotiate and close high-value sales contracts
• Ensure high levels of client satisfaction through effective communication and after-sales support
• Resolve escalated issues promptly and effectively

Collaboration & Coordination

• Work closely with design, production, and logistics teams to ensure accurate project execution and timely delivery
• Coordinate with marketing to support promotional campaigns, events, and lead generation activities
• Collaborate with finance on pricing strategies, payment terms, and credit management

Reporting & Analysis

• Prepare and present regular sales performance reports to top management
• Analyze market trends, competitor activities, and customer demands to adjust strategies
• Recommend improvements in sales processes to enhance efficiency and profitability

Education:

• Bachelor’s degree in Business Administration, Marketing, or related field (Master’s degree is an advantage)

Experience:

• Minimum of 8–10 years of sales experience, with at least 3–5 years in a senior managerial role managing the entire sales operation
• Proven track record in the office and home furniture industry or related sectors

Skills & Competencies:

• Strong leadership and people management skills
• Excellent negotiation, presentation, and communication abilities
• Strategic thinker with strong analytical and problem-solving skills
• Proficiency in MS Office and CRM software
• Highly driven and results-oriented

Work Conditions:

• Office-based with regular client visits, market activities, and site inspections
• May require extended hours to meet sales and project deadlines