PICKUP COFFEE is looking for a dedicated Store Supervisor to manage and oversee the daily operations of our store. As the Store Supervisor, you will be responsible for supervising staff, managing scheduling, overseeing inventory and ordering, and ensuring top-notch customer service. You will also handle important operational tasks, such as cash sales deposits, receiving deliveries, and ensuring cost control. If you're a proactive leader with a passion for coffee and operational excellence, we want you to join our team!

Key Responsibilities:

• Supervise Store Operations: Oversee daily store operations, ensuring smooth functioning and excellent service.
• Team Leadership: Supervise, train, and motivate a team of Baristas, fostering a positive and productive work environment.
• Scheduling & Staff Management: Create and manage staff schedules, ensuring optimal coverage and efficient operation.
• Inventory & Ordering: Manage inventory levels, place store orders, and ensure timely restocking of supplies.
• Receiving Deliveries: Oversee the receipt and inspection of deliveries, ensuring product accuracy and proper storage.
• Cash Handling & Financial Management: Handle cash sales deposits, ensure accurate financial transactions, and perform daily cash reconciliations.
• Cost Control & Profitability: Monitor store costs and manage resources effectively to maintain profitability.
• Customer Service Excellence: Lead by example in delivering exceptional customer service and resolving customer concerns promptly.
• Compliance & Standards: Ensure the store adheres to company policies, health & safety regulations, and cleanliness standards.
• Opening & Closing Procedures: Oversee store opening and closing, ensuring security, cash handling, and store readiness.
• Promote Team Growth: Foster a positive atmosphere that encourages teamwork, growth, and development for all staff members.

Qualifications:

• 3-5 years of experience in a café, restaurant, or specialty coffee setting, with at least 2 years in a supervisory or managerial role.
• Proven ability to lead a team, manage scheduling, and oversee store operations.
• Strong experience in inventory management, store ordering, and receiving deliveries.
• Proficient in cash handling, financial oversight, and cost control practices.
• Excellent communication, organizational, and problem-solving skills.
• Ability to work in a fast-paced environment while maintaining attention to detail and high service standards.
• Flexible availability, including evenings, weekends, and holidays, with a customer-first attitude.