Position: Information Management Co-Ordinator

The Information Management Co-Ordinator is responsible for managing the delivery of all the non-client/prospect facing tasks of the other teams in the Business Development Department. This includes a wide range of administrative and clerical job duties intended for these other teams to spend more time in front of prospects and clients, securing more business for TRT. This is a high-profile position within TRT’s Shared Services Organization, reporting to Executive Management.

Key Deliverables:

The Information Management Co-Ordinator is responsible for delivering the following: Comply with the TRT Policies

• Determine the accounts to be handled by the BDA team.
• Manages the Business Development team.
• Monitors the pre-sales and post sales of the BDA team.
• o Pre-Sales – supporting Direct Marketing Associates (DMA)s
• o Post Sales – Supporting Client Account Managers (CAM)s
• o Client Accreditation:
• Preparation of Documents for Client and our third-party accreditation.
• Uploading /mailing documents into Client and third-party portals
• Storing of all accreditation documents into client/third party TRT CRM record.
• Attend daily meetings.
• Oversee incident management.
• Arrange business meetings with prospective clients.
• Create a growth strategy that prioritizes both financial gain and client satisfaction
• Promote the company's services to meet or anticipate clients’ needs.
• Prepare sales contracts that adhere to legal criteria and guidelines.
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support.
• Foster long-term client relationships with new and existing clients
• Train entry-level employees to become effective salespeople.
• Conduct performance review

• Bachelor’s degree preferably in Business Management
• Min 3-4 years relevant experience.
• Ability to build TR”us”T with client's management and colleagues
• Target Oriented o High Sense of Urgency
• Resilient to Changing Priorities
• Client/Company before Self o Professional before Social
• Detailed Orientated o Reliable o Constantly Updates
• Desire to Subject Expert
• Strong business level English verbal and written communication skills
• Proven computer skills: Excel, Word, Visio, Outlook, PowerPoint, NetSuite
• Demonstrated working experience as a business development manager, sales executive, or similar function.
• Proven sales track record
• Experience in customer support is a plus.
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport.
• Time management and planning skills