A Process Engineer is a professional who plays a crucial role in analysing, documenting, and improving business processes within an organisation. They focus on identifying inefficiencies, bottlenecks, and areas for improvement in order to streamline operations, enhance productivity, and optimise overall performance.

Key Responsibilities

1. Process Analysis: Analyze existing business processes and workflows to identify areas for improvement, inefficiencies, and bottlenecks. Use process mapping and modeling techniques to document and visualize current processes.   
2. Process Documentation: Create clear and concise documentation of current processes, including process flows, procedures, and guidelines. Maintain process documentation repositories and ensure accuracy and accessibility of process-related information.
3. Process Improvement: Collaborate with cross-functional teams to identify process improvement opportunities. Use data analysis and performance metrics to evaluate process effectiveness and propose solutions for streamlining operations, reducing costs, and enhancing productivity
4. Process Design: Develop and design optimized future-state processes based on identified improvement opportunities. Work closely with stakeholders to define process requirements, objectives, and desired outcomes. Use process modeling tools to create visual representations of proposed processes.
5. Process Implementation: Support the implementation of process improvements by providing guidance, training, and documentation to stakeholders. Collaborate with IT teams to ensure smooth integration of new processes and systems. Monitor and measure the effectiveness of implemented processes.
6. Process Monitoring and Evaluation: Establish monitoring mechanisms and performance indicators to track the efficiency and effectiveness of processes. Continuously evaluate and assess process performance against defined metrics and benchmarks. Identify and address any deviations or issues that arise.
7. Stakeholder Engagement: Collaborate with stakeholders across different departments and levels of the organisation to gather requirements, address concerns, and ensure alignment with business objectives. Conduct workshops, interviews, and meetings to facilitate process improvement initiatives.
8. Change Management: Support change management activities related to process improvements, including communication, training, and stakeholder engagement. Assist in overcoming resistance to change and promoting a culture of continuous process improvement.
9. Continuous Improvement: Stay updated with industry best practices and emerging trends in process analysis and improvement methodologies. Participate in professional development activities and actively contribute to process improvement initiatives within the organisation.

• Bachelor’s degree in Industrial Engineering, Business Administration, or a related field.
• At least a minimum of 2 years relevant experience or as a Process Engineer. (Non Negotiable)
• Project management skills and the ability to prioritise tasks and manage multiple projects simultaneously (Agile, Project Management, DMAIC) (Non-Negotiable)
• Proficiency in process modeling and documentation tools. (Visio) (Non-Negotiable)
• Experience in process analysis, process improvement, or business process management. (Non-Negotiable)
• Excellent communication and interpersonal skills to collaborate with stakeholders at all levels. (Non-Negotiable)
• Knowledge/Experience in change management principles and methodologies. (Non-Negotiable)
• Strong attention to detail and the ability to work independently or as part of a team.  
• Strong analytical and problem-solving skills with the ability to understand complex processes and identify areas for improvement.
• Familiarity with data analysis and performance metrics. (Non-Negotiable)
• Continuous improvement mindset and a proactive approach to identifying opportunities for process optimisation.
• Preferably Six Sigma Yellow Belt or Green Belt Trained.