Operasi Pelanggan Langsung
MEXC
Remote Details
Open Country：China | Hong Kong | Macau | Malaysia | Singapore | Taiwan
Language Requirements：Chinese
Job Description
Benefits
Employee Recognition and Rewards
Performance Bonus
Perks Benefits
Pay in Crypto
Time Off & Leave
Paid Time Off, Government Mandated Leave
- Bertanggung jawab atas operasional seluruh siklus hidup pengguna langsung di bursa, termasuk panduan pengguna baru, peningkatan aktivitas, manajemen retensi, dan pembelian ulang
- Merencanakan dan melaksanakan kegiatan khusus untuk pengguna langsung (seperti hadiah isi ulang, kompetisi perdagangan, kegiatan eksklusif VIP, dll.), untuk meningkatkan keterikatan pengguna dan kedalaman transaksi
- Mengumpulkan dan menganalisis data perilaku dan umpan balik pengguna langsung, menghasilkan wawasan dan memberikan rekomendasi untuk perbaikan produk dan operasional
- Mengkoordinasikan departemen pemasaran, produk, layanan pelanggan, dan kepatuhan, untuk memastikan pelaksanaan kegiatan operasional pengguna langsung berjalan lancar
- Memantau data pengguna langsung (volume transaksi, tingkat aktivitas, tingkat retensi, dll.), serta secara berkala menyusun laporan operasional
- Memperhatikan tren industri dan dinamika pesaing, serta terus menerus mengoptimalkan strategi operasional pengguna langsung
Flextime System
Two-Day Weekends (Saturdays and Sundays Off)
No Insurance
Non-fixed
Not Allow Smoking
Guo Sara
HR ManagerMEXC
Replied 9 minutes ago
Posted on 22 August 2025
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