• Provide exceptional non-voice customer support through email and chat.
• Assist customers in navigating our products and services.
• Resolve customer inquiries in a timely and professional manner.
• Document customer interactions and maintain detailed records.
• Collaborate with team members to improve service quality.

Requirements:

• Educational Qualifications: High School Diploma or Equivalent
• Experience Level: Entry-Level (No Experience Required)
• Skills and Competencies: Strong Technical Skills
• Skills and Competencies: Excellent Typing Skills
• Qualities and Traits: Excellent Communication Skills
• Qualities and Traits: Problem-Solving Abilities