The Logistics Process and Systems Supervisor plays a critical role in driving efficiency, compliance, and process excellence within logistics operations. This role supervises system and process improvements, ensures regulatory alignment, supports internal and external audits, and leads cross-functional coordination with frontline staff and quality teams. The supervisor fosters a continuous improvement culture through data analysis, project execution, and documentation leadership.

II. Duties and Responsibilities:

A. Process Optimization and Monitoring

• Monitoring logistics workflows for process improvement.
• Oversees resource allocation strategies to enhance operational throughput.
• Conducts time studies and process reviews across sections.

B. Project Management

• Manages logistics initiatives from definition to implementation and handover.
• Maintains accomplishment reports and updates stakeholders on ongoing project statuses.
• Oversees special projects to enhance efficiency and safety.

C. Audit Compliance and Regulatory Support

• Acts as lead auditee in internal and external audits, including FSSC and HALAL.
• Coordinates and assists related departments during compliance assessments.
• Participates in core logistics meetings.

D. Staff Coordination and Training

• Participates daily alignment meetings with forklift operators to review operational concerns.
• Participates Internal trainings.
• Participates weekly 3P meetings to sync efforts between Production, Planning and Procurement.

E. Issue Resolution and Complaint Management

• Investigates and resolves issues across various logistics sections and departments

F. Documentation Oversight

• Reviews, creates, and revises Work Instructions (WI), SOPs and documented information.
• Prepares and submits FSSC reports.
• Ensures all systems and procedures are clearly documented and accessible.

G. Other Responsibilities

1. Performs additional responsibilities as delegated by logistics manager

Minimum Qualifications:

1. Education:

Graduate of BS Industrial Engineer or any science related courses.

• Experience:
• 3- 5 years relevant experience in food manufacturing, analytical, self-motivated, can interact with people in all levels of the organization, can work with minimal supervision, computer literate and can work extended hours
• Training/ Seminar required:
• All food manufacturing seminars and training related to food safety, quality processes and warehousing