IT Technical Support
MESCO, Inc.
Job Description
Benefits
Allowances
Meal Allowance
Employee Recognition and Rewards
Annual Appraisal
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Time Off & Leave
Sick Leave, Solo Parent Leave, Vacation Leave
- Provide first-level technical support for hardware, software, and network issues
- Respond to service requests via phone, email, or ticketing system
- Troubleshoot and resolve computer system errors, connectivity issues, and application problems
- Install, configure, and upgrade operating systems, software, and IT equipment
- Support and maintain printers, scanners, and other office devices
- Perform routine system maintenance and updates (patching, antivirus checks, backups)
- Assist users with password resets and account access issues
- Monitor and maintain network performance and security
- Log all issues and resolutions in the helpdesk tracking system
- Coordinate with IT team for unresolved or escalating technical concerns
- Provide setup and support for meetings, teleconferencing, and other IT-related activities
- Maintain IT inventory records including hardware, software licenses, and accessories
- Ensure compliance with company IT policies and data security standards
- Prepare and submit regular IT support status reports
Liza Abelgas
RecruiterMESCO, Inc.
Reply 3 Times Today
Working Location
Mesco Inc., Mesco Building, Reliance St, Pasig, 1603 Metro Manila, Philippines
Posted on 03 December 2025
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MESCO, Inc.
Unfinanced / Angel
101-500 Employees
Manufacturing & Industrial Supplies & Services
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