IT Technical Support
NC2 Solutions Corp.
Job Description
Description
- Provide technical support for hardware and software issues.
- Assist users with troubleshooting and problem resolution.
- Install, configure, and upgrade computer systems and software.
- Document issues and solutions in a ticketing system.
- Offer training and support for new technology implementations.
- Collaborate with IT team to enhance system performance.
Requirements
- Educational Qualifications: Bachelor’s degree in Computer Science, Information Technology, or related field.
- Experience Level: 1-3 years of technical support experience in IT.
- Skills and Competencies: Proficiency in troubleshooting hardware/software, strong communication skills, and basic networking knowledge.
- Responsibilities and Duties: Provide technical assistance, resolve user issues, and maintain IT systems.
- Working Conditions: Office environment; may require shift work and on-call support.
- Qualities and Traits: Detail-oriented, patient, and excellent problem-solving abilities.
Bergola Reed
HR ManagerNC2 Solutions Corp.
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Working Location
13, Current latitude and longitude 14.403554334865044, 120.94018856951254
Posted on 25 July 2025
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