Position Overview: We are seeking an HR Performance Specialist who is passionate about data-driven decision-making and employee development. In this role, you will serve as a key architect and operator of our performance management system, leveraging the Lark HRIS platform to design, implement, and optimize the company’s KPI and OKR processes. You will ensure that performance initiatives run efficiently and fairly, and you will support business decisions through in-depth data analysis. Fluency in both English and Chinese is essential to support our diverse, fast-paced environment. Responsibilities: 1. Performance Management System Design & Optimization • Lead the end-to-end design, configuration, and administration of annual and quarterly performance cycles on Lark HRIS, including goal setting, mid-year reviews, and year-end evaluations. • Collaborate with business leaders to establish, cascade, and calibrate departmental and individual KPIs and OKRs in alignment with company strategy, ensuring goals are both aligned and ambitious. • Continuously refine performance processes, tools, and templates to improve efficiency and employee experience. 2. System Administration & Data Analysis • Act as the internal expert on the HRIS performance module, handling daily maintenance, access control, feature testing, and updates. • Provide training and support on system functionality, workflows, and best practices for employees and managers. • Collect, cleanse, and analyze performance data; create visual reports (e.g., goal achievement rates, calibration distributions, nine-box talent grids) to inform talent reviews, compensation discussions, and leadership development. 3. Communication, Training & Support • Draft performance policies, user guides, and company-wide communications in both English and Chinese. • Organize and facilitate performance management training sessions and workshops—both virtual and in-person—for global and cross-regional teams. • Provide consultation and coaching on goal setting, performance feedback, and development conversations to managers and employees. 4. Projects & Collaboration • Participate in or lead HR initiatives related to performance management, such as engagement surveys, succession planning, and incentive program design. • Work closely with HRBPs, Recruitment, and Learning & Development teams to ensure seamless integration across talent management processes. Qualifications: • Bachelor’s degree or higher in Human Resources, Management, Psychology, or a related field preferred. • Minimum of 2 years of HR experience focused on performance management. • Hands-on experience configuring and managing OKR/KPI workflows in an (Lark) HRIS platform, with a solid understanding of both back-end configurations and front-end user journeys. • Proven track record building or deeply operating comprehensive KPI and OKR systems, with clear understanding of core concepts, differences, and use cases. • Fluent in English and Chinese (spoken and written), capable of professional business communication, document drafting, and leading international meetings. • Strong data analysis skills; advanced proficiency in Excel/Sheets; experience with BI tools (e.g., Tableau, Looker) is a plus. • Excellent communication, coordination, and project management skills, with a strong service mindset and ability to drive cross-functional initiatives. Preferred: • Experience in technology, internet, or high-growth organizations. • HR certifications such as SHRM-CP or PHR. • Experience designing or implementing 360-degree feedback or Continuous Performance Management (CFR) models.