JetSon Manpower Agency Healthcare Billing Customer Service Representative

₱30-35K[Monthly]

RemoteFull-time3-5 Yrs ExpEdu not required

This remote job is open to candidates in specific countries. Please confirm if you want to continue despite potential location restrictions

Open Country：Philippines

Language Requirements：English

English LanguageCustomer ServiceFinancial LiterateCall Centre

Patiently answer subscriber questions regarding invoices, credits/refunds
Effectively handle large amounts of incoming calls
Review subscribers’ information and process payments
Enter subscriber data accurately.
Review case notes
Utilize effective probing and listening skills to generate solutions for the subscriber.
Resolve subscriber problems promptly and accurately.
Meeting individual and team metrics
Work effectively with others in a team environment to accomplish organizational goals and to identify and resolve problems.

At least 3 years of Healthcare Call Center Billing (required)
Proficient use of PC software applications
Excellent verbal and written communication skills.
Commitment to quality service through appropriate follow through, urgency and persistence.
Good time management and planning skills
Ability to maintain accuracy and demonstrate good attention to detail.
Desire to learn, grow and have fun while delivering high quality work.
Must be detail-oriented and a quick learner.