E-Commerce Operations Specialist

Wook Global Philippine Technology Inc.

$424-509[Monthly]
On-site - Manila3-5 Yrs ExpBachelorFull-time
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Job Description

Benefits

  • Allowances

    Telecommunication Allowance

  • Employee Recognition and Rewards

    Performance Bonus, Annual Appraisal, Employee Recognition Program, Incentives

  • Government Mandated Benefits

    13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Time Off & Leave

    Bereavement Leave, Maternity & Paternity Leave, Sick Leave, Vacation Leave

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DUTIES AND RESPONSIBILITIES:

  • Responsible for the daily operation and management of Lazada and Shopee stores, familiar with promotion, control the implementation of store details, and achieve the established performance goals as planned.
  • Familiar with platform activities and rules, responsible for connecting with platform operations, seeking more resources for the store, and formulating event promotion plans to ensure performance improvement.
  • Responsible for the planning of store promotions, related sales, and to improve the store conversion rate.
  • Research on Lazada and Shopee marketing tools using Facebook and Tiktok to drain traffic, put forward application solutions, increase in-store traffic, increase click rate, page view and conversion rate.
  • Responsible for monitoring daily store data (traffic data, sales data, commodity data), diagnosing and optimizing the storefront and implementing follow-up execution results.
  • Regularly track and evaluate the effect, and submit a statistical analysis report of the promotion effect, put forward marketing improvement measures in a timely manner and give practical improvement plans.
  • Pay attention to competing products and industry data, analyze various operational data, and put forward reasonable suggestions.
  • Maintain good communication and interaction with the platform manager, service manager, and platform customer service
  • Other tasks may be assigned by his superior from time to time.


QUALIFICATIONS:

  • Bachelor’s degree in Business Studies/Administration/Management, Commerce, Mass Communications or equivalent.
  • More than 3 years of Shopee or Lazada operating experience, with a deep understanding of e-commerce
  • Experience in 3C accessories product operation is preferred;
  • Familiar with the rules of Shopee and Lazada platform, master the relevant knowledge of platform operation, background operations and proficient in using Shopee/Lazada background and data analysis tools
  • Good at industry category data analysis, good at event planning and reporting
  • Have teamwork spirit, strong enterprising spirit and ability to resist pressure
  • Good communication and coordination skills, love e-commerce, have a sense of responsibility, be good at learning, and be motivated.
  • Must have work experience in handling online store operations both Lazada and Shopee (at least 3 years)
  • Excellent communication skills and customer service skills
  • Ability to learn actively and complete work efficiently;
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Recruitment Wook Global Philippines

HR OfficerWook Global Philippine Technology Inc.

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Working Location

RYSSO TOWER. 1244 Juan Luna St, Tondo, Manila, Metro Manila, Philippines

Posted on 17 November 2025

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