社群客服

MEXC

$1-2K[Monthly]
Remote1-3 Yrs ExpBachelorFull-time
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Remote Details

Open CountryMalaysia

Language RequirementsEnglish | Chinese

This remote job is open to candidates in specific countries. Please confirm if you want to continue despite potential location restrictions

Job Description

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Benefits

  • Perks Benefits

    Pay in Crypto

您好!MEXC 正在招募社群客服。如果您想加入一個充滿活力且富有雄心的團隊,並成為全球交易所的一員,那麼您就是我們正在尋找的人!


為什麼選擇我們?

  • MEXC 是全球交易量增長最快的數位資產交易所之一(根據 CoinMarketCap 排名前十)。
  • 具備競爭力的薪資與獎金。
  • 良好的職涯發展機會。
  • 公司提供多樣化福利與支援。
  • 全程遠端工作——您可以在任何地點辦公!
  • 友善且團結的團隊氛圍。


工作職責:

  • 透過主動與成員互動、解答問題並回應關切,營造正向且投入的社群氛圍。
  • 鼓勵具意義的討論並提供深入見解,以打造充滿活力的社群。
  • 運用數據與分析追蹤成效,並根據結果制定成長策略。
  • 監控並管理討論內容,確保其遵守社群準則與標準。
  • 蒐集並分析社群回饋,為產品優化或行銷策略提供洞見。


工作要求:

  • 具備管理線上社群(如 Telegram、Discord 等)經驗。
  • 優秀的書面及口頭溝通能力。
  • 熟悉社群管理最佳實務及社群媒體趨勢。
  • 具備彈性工作態度,能快速適應變化。
  • 學習能力強,能迅速掌握新知。
  • 必須具備加密貨幣客服相關經驗
Working Hours:

Shift-Based Schedule

Holidays and Work Styles:

Two-Day Weekends

Social Insurance:

No Insurance

Period of Contract:

Non-fixed

Passive Smoking Measures:

Not Allow Smoking

普通話會話能力英語能力客戶服務行程安排社群客服
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Sara Guo

HR ManagerMEXC

Reply 0 Times Today

Posted on 04 November 2025

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  • or other illegal situations.
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