Perwakilan Layanan Pelanggan
Flamingo Recruitment
Remote Details
Open Country：Brunei | Cambodia | China | Hong Kong | Indonesia | Japan | Laos | Macau | Malaysia | Myanmar | Philippines | Singapore | South Korea | Taiwan | Thailand | Vietnam
Language Requirements：English
Job Description
Benefits
Employee Recognition and Rewards
No Politics at Work, Performance Bonus
Perks Benefits
Pay in Crypto, Telecommunication Allowance
- Memberikan dukungan pelanggan jarak jauh untuk bursa cryptocurrency terkemuka, memastikan pengalaman perdagangan yang lancar bagi pengguna.
- Menawarkan bantuan pelanggan profesional melalui obrolan langsung, email, dan saluran komunikasi lainnya.
- Memberikan bantuan terkait pertanyaan mengenai manajemen akun, perdagangan, setoran/penarikan, dan navigasi platform.
- Bekerja dalam jadwal shift bergilir 24/7, mencakup berbagai zona waktu; setiap shift berlangsung 9 jam, termasuk istirahat 1 jam.
- Mempertahankan standar layanan tinggi dengan menyelesaikan masalah pelanggan dengan cepat dan akurat.
- Berkolaborasi dengan tim internal, termasuk tim Kepatuhan, Risiko, dan Produk, untuk menangani masalah yang kompleks.
- Selalu memperbarui informasi tentang tren industri cryptocurrency dan pembaruan platform untuk memberikan dukungan yang terinformasi.
James L
HR ManagerFlamingo Recruitment
Reply 2 Times Today
Posted on 31 March 2025
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