Atendente de Atendimento ao Cliente OTC

MEXC

RM6-8K[Monthly]
Remote1-3 Yrs ExpBachelorFull-time
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Remote Details

Open CountryMalaysia

Language RequirementsEnglish | Chinese

This remote job is open to candidates in specific countries. Please confirm if you want to continue despite potential location restrictions

Job Description

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Benefits

  • Allowance

    Commuting allowance

  • Residential

    Rent subsidy

  1. Servir como o principal ponto de contato para clientes OTC, fornecendo assistência oportuna por meio de e-mail e chat online.
  2. Resolver problemas e disputas de clientes de forma oportuna e eficaz, escalando casos complexos para as equipes relevantes quando necessário.
  3. Colaborar com equipes internas, como conformidade, operações e suporte técnico, para resolver problemas dos clientes e melhorar a qualidade do serviço.
  4. Orientar os clientes na compra, venda e transferência de criptomoedas em nossa plataforma, fornecendo insights e suporte quando necessário.


Atendimento ao clienteOTCmoeda fiduciária
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Sara Guo

HR ManagerMEXC

Reply 2 Times Today

Posted on 05 July 2024

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