客服主管
StarPay
Remote Details
Open Country：Brazil | China | Hong Kong | Japan | Macau | Singapore | South Korea | Taiwan
Language Requirements：English | Portuguese
Job Description
Benefits
Employee Recognition and Rewards
No Monitoring System, No Politics at Work, Performance Bonus
Perks Benefits
Pay in Crypto
Time Off & Leave
Paid Time Off, Unlimited or Flexible PTO
Customer Service Manager
Work Location: Brazil (Remote Work)
Language Requirements: Portuguese & English
Salary Range: 2000-3000 USD
Job Responsibilities:
1. Manage the customer service team and handle complex customer complaints and inquiries.
2. Develop and optimize local customer service process SOPs to improve customer satisfaction and problem-solving efficiency.
3. Collect customer feedback and collaborate with the R&D department to optimize the bank's app and service experience.
Job Requirements:
1. Minimum 2 years of experience managing a customer service team, with a background in financial or banking customer service.
2. Excellent communication and conflict resolution skills.
Amanda kuku
人事マネージャーStarPay
Reply 0 Times Today
Posted on 21 February 2026
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