Job Summary: Customer Service Representative

We are looking for motivated and customer-oriented Customer Service Representatives to join our team in Taguig – McKinley, Metro Manila. This opportunity is open to freshers, including High School Graduates (Old Curriculum) and ALS Graduates, who are eager to start a career in customer service. This is an onsite, night-shift role with a competitive salary package.

Qualifications

• High School Graduate (Old Curriculum) or ALS Graduate
• Open to Freshers / No prior work experience required
• Willing to work onsite
• Amenable to night shift schedule
• Must be available to start on 10 March 2026

Skills & Competencies

• Good verbal and written communication skills
• Customer-focused attitude with professionalism
• Willingness to learn and follow procedures
• Basic computer navigation and typing skills
• Ability to handle customer concerns patiently
• Ability to work in a fast-paced environment
• Team-oriented and dependable

Responsibilities

• Handle customer inquiries via phone, chat, or email
• Provide accurate information about products and services
• Resolve basic customer concerns and escalate when needed
• Document interactions clearly and accurately
• Follow company policies and quality standards
• Ensure a positive customer experience

Compensation & Work Setup

• Salary Package: Up to PHP 35,000
• Onsite
• Night Shift

Benefits

• HMO from day one
• Competitive medical coverage for the employee and family (parents, spouse, children, or domestic partner)
• Medicine reimbursement for outpatients
• Maternity assistance
• Life, accidental death and dismemberment, and total permanent disability insurance
• Comprehensive In-Patient Care
• Out-Patient Care
• Annual Physical Exam (APE)
• Dental