• Provide exceptional customer support through various channels including phone, email, and chat.
• Assist customers in troubleshooting issues and resolving inquiries in a timely manner.
• Maintain comprehensive knowledge of products and services to effectively support customers.
• Document customer interactions and feedback to improve service quality.
• Collaborate with team members to enhance the overall customer experience.

Requirements

• Educational Qualifications:High School diploma or equivalent
• Experience Level:0–2 years
• Skills and Competencies:Strong verbal and written communication skills
• Qualities and Traits:Empathy and patience in dealing with customers
• Responsibilities and Duties:Ability to work in a fast-paced environment
• Working Conditions:Flexible schedule, including availability for weekends and holidays