Customer Service Representative

JetSon Manpower Agency

$255-340[Monthly]
On-site - TaguigNo Exp RequiredHigh/Senior High SchoolFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Performance Bonus

  • Government Mandated Benefits

    13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    Life Insurance, HMO

  • Time Off & Leave

    Sick Leave

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We are looking for Customer Support Associates to join our Australian Mobile Support Account team. This role is ideal for fresh graduates or career shifters with no prior BPO experience. Successful candidates will provide assistance to Australian customers regarding mobile services, billing inquiries, technical troubleshooting, and account management.


Key Details

  • Education Requirement: At least Senior High School Graduate
  • Experience: No BPO experience required
  • Schedule: Shifting schedules (including weekends and holidays)
  • Compensation Package: ₱19,000 monthly
  • Benefits:
  • HMO coverage starting Day 1
  • 1 free dependent included in HMO plan
  • Start Date: December 9, 2025


Responsibilities

  • Handle inbound customer inquiries related to mobile services, billing, and account concerns.
  • Provide step-by-step technical support for mobile device issues and network troubleshooting.
  • Assist customers with plan upgrades, activations, and service modifications.
  • Document customer interactions accurately in the system.
  • Ensure first-call resolution and deliver excellent customer experience.
  • Collaborate with team members and supervisors to meet performance metrics.
  • Adapt to shifting schedules and maintain professionalism across all shifts.
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Aaron Oficiar

RecruiterJetSon Manpower Agency

Reply 7 Times Today

Working Location

Bonifacio Global City. Bonifacio Global City, Taguig, Metro Manila, Philippines

Posted on 20 November 2025

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