• Provide exceptional customer support through various communication channels, including phone, email, and chat.
• Assist customers with inquiries related to products and services, ensuring a satisfactory resolution.
• Manage and prioritize customer service requests and effectively schedule follow-ups.
• Identify and troubleshoot customer issues, employing problem-solving techniques to enhance their experience.
• Maintain a positive and professional demeanor while working to meet customer needs and expectations.

Requirements

• Educational Qualifications: High School diploma or equivalent
• Experience Level: 0–2 years of customer service experience preferred
• Skills and Competencies: Proficient in English with strong customer service skills
• Skills and Competencies: Excellent scheduling and organizational skills
• Qualities and Traits: Strong work ethic and positive interpersonal skills
• Skills and Competencies: Effective problem-solving abilities