• Act as a primary point of contact for patients, addressing inquiries and providing information regarding services.
• Assist patients with scheduling appointments and managing their accounts efficiently.
• Maintain accurate patient records and documentation within the company systems.
• Provide compassionate support and guidance to patients, ensuring a positive experience.
• Collaborate with healthcare professionals to relay patient feedback and concerns.
• Adhere to organizational policies and procedures while ensuring compliance with healthcare regulations.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years (entry-level position)
• Skills and Competencies: Excellent communication and interpersonal skills
• Qualities and Traits: Empathetic and patient-focused attitude
• Responsibilities and Duties: Ability to work collaboratively in a team environment
• Working Conditions: May require evening or weekend shifts