• Assist customers with inquiries via phone, email, and chat
• Resolve customer complaints in a timely and efficient manner
• Provide product and service information to customers
• Document customer interactions and feedback accurately
• Collaborate with team members to enhance customer service quality

Requirements

• Experience Level: At least 6 months of experience in the customer service industry.
• Skills and Competencies: Excellent communication and interpersonal skills
• Responsibilities and Duties: Ability to handle multiple tasks and prioritize effectively
• Qualities and Traits: Strong problem-solving abilities and a customer-first attitude
• Working Conditions: Work onsite