• Provide exceptional customer service support via phone, email, and chat.
• Resolve customer inquiries and issues in a timely and efficient manner.
• Maintain accurate customer records and update account information.
• Collaborate with team members to improve customer service processes.
• Participate in training and development activities to enhance service skills.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 0–2 years of experience in customer service or a related field.
• Skills and Competencies: Strong communication and interpersonal skills.
• Skills and Competencies: Proficient in using customer service software and tools.
• Qualities and Traits: Patient, empathetic, and able to handle challenging situations.
• Working Conditions: Standard office environment with the possibility of remote work.