Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Description
- Assist customers with inquiries and issues via phone, email, and chat.
- Provide accurate information about products and services.
- Handle complaints and resolve problems promptly.
- Maintain customer records and update account information.
- Collaborate with team members to improve service quality.
- Meet performance metrics and contribute to team goals.
Requirements
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: Less than 1 year of experience in customer service preferred.
- Skills and Competencies: Excellent communication, problem-solving, and interpersonal skills.
- Working Conditions: Office environment; may include shifts, weekends, or holidays.
- Qualities and Traits: Patient, empathetic, and adaptable to changing situations.
Brian Lamban CSSWB
HR ManagerMetacom Business Process Outsourcing Solution Inc.
Reply 0 Times Today
Working Location
3-5, Science Hub Tower 4, G3J3+83G McKinley Hill Cyberpark, Campus Avenue, Taguig City, 1634 Metro Manila, Philippines
Posted on 09 September 2025
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