Customer Support Representative
Synlink Recruitment Outsourcing Co. Inc.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Description
- Respond to customer inquiries via phone, email, or chat in a courteous and timely manner
- Provide accurate information about products, services, and policies
- Resolve customer complaints efficiently, ensuring customer satisfaction
- Document customer interactions and update account information
- Escalate complex issues to the appropriate department when necessary
- Meet performance metrics including customer satisfaction, response time, and resolution rates
- Maintain a thorough understanding of company products and services
Requirements
- College Undergraduate/Graduate
- With experience in BPO for more than 1 year
Rachel Paglinawan
HR OfficerSynlink Recruitment Outsourcing Co. Inc.
Reply 0 Times Today
Working Location
Taguig. Taguig, Metro Manila, Philippines
Posted on 02 September 2025
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