Customer Service Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Description
- Provide exceptional customer service via phone, email, and chat.
- Assist customers with inquiries and resolve issues promptly.
- Maintain accurate records of customer interactions.
- Collaborate with team members to enhance customer satisfaction.
- Respond to feedback and suggest improvements.
Requirements
- Educational Qualifications: Bachelor’s degree in Business, Communications, or a related field.
- Experience Level: Less than 1 year of experience in customer service or related roles.
- Skills and Competencies: Strong communication, problem-solving, and interpersonal skills; familiar with CRM systems.
- Working Conditions: Office environment, potential remote work options; may require flexible hours.
- Qualities and Traits: Empathetic, patient, adaptable; able to work well under pressure.
Shayne Villaroman
HR ManagerMetacom Business Process Outsourcing Solution Inc.
Active today
Working Location
3-5, Science Hub Tower 4, G3J3+83G McKinley Hill Cyberpark, Campus Avenue, Taguig City, 1634 Metro Manila, Philippines
Posted on 01 September 2025
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Unfinanced / Angel
501-1000 Employees
BPO & Call Center
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