Customer Service Representative

Metacom Business Process Outsourcing Solution Inc.

＄350-438[Monthly]
On-site - Taguig1-3 Yrs ExpBachelorFull-time
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Job Description

Description

  • Provide exceptional customer service via phone, email, and chat.
  • Resolve customer inquiries and issues promptly and effectively.
  • Maintain a positive attitude and build rapport with customers.
  • Document customer interactions in the database.
  • Collaborate with team members to improve service processes.
  • Participate in training sessions and update knowledge on products.

Requirements

  • Education: Bachelor’s degree in Business Administration, Communications, or related field.
  • Experience: 1-3 years in customer service or support roles.
  • Skills: Excellent communication, problem-solving, and interpersonal skills.
  • Responsibilities: Address customer inquiries, resolve issues, and maintain satisfaction.
  • Working Conditions: Office environment with occasional remote work opportunities.
  • Qualities: Empathetic, adaptable, and detail-oriented.
Customer Service
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Shayne Villaroman

HR ManagerMetacom Business Process Outsourcing Solution Inc.

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Working Location

Bonifacio One Technology Tower, H23W+J94, Rizal Dr, Taguig City, 1634 Metro Manila, Philippines

Posted on 28 July 2025

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Metacom Business Process Outsourcing Solution Inc.

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501-1000 Employees

BPO & Call Center

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