Customer Service Representative
World Wide Outsource Solutions
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Description
- Handle customer inquiries via phone, email, and chat.
- Provide accurate product information and support.
- Resolve customer complaints efficiently and professionally.
- Document interactions in the customer database.
- Collaborate with team members to improve service quality.
- Maintain a positive and empathetic attitude towards customers.
Requirements
- Educational Qualifications: No formal degree required; high school diploma or equivalent preferred.
- Experience Level: 1-3 years of experience in customer service or related fields.
- Skills and Competencies: Proficiency in the English language, knowledge of Salesforce, strong interpersonal skills, and back office support capabilities.
- Responsibilities and Duties: Handle customer inquiries, provide support, resolve issues, and maintain accurate records.
- Working Conditions: Call center environment; may require evening or weekend shifts.
- Qualities and Traits: Effective communicator, problem solver, empathetic, and detail-oriented.
World Wide Outsource Solutions OPC
AdminWorld Wide Outsource Solutions
Active within three days
Working Location
Unit 207, Felix Ave. Felix Ave, Philippines
Posted on 22 August 2025
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