Responsibilities

• Handle customer inquiries and provide timely solutions
• Maintain a positive, empathetic, and professional attitude towards customers
• Communicate with customers through phone.
• Document customer interactions and maintain detailed records
• Collaborate with team members to improve service processes

Job Requirements

• Educational Qualifications: College Graduate, No working experience required.
• Educational Qualifications: At least High School Diploma or equivalent
• Experience Level: At least 6mos. International call center experience or 6mos. Customer Service Facing Experience
• Skills and Competencies: Proficient in English; excellent verbal and written communication skills
• Qualities and Traits: Strong problem-solving abilities; customer-oriented and dependable
• Responsibilities and Duties: Ability to multitask and handle difficult situations with grace
• Working Conditions: Ability to work at night and weekends