Food Delivery Customer Service Representative
bossjob
Remote Details
Open Country：Antarctica
Language Requirements：English | French | Spanish | Arabic | Chinese | Hindi | Portuguese | Russian | Standard German | Japanese | Filipino | Malay | Indonesian | Vietnamese | Korean | Italian
Job Description
Benefits
Employee Recognition and Rewards
Home Office Budget, No Monitoring System, Performance Bonus
Insurance Health & Wellness
Dental Insurance, Family/Dependent Health, Vision Insurance 1
Perks Benefits
Pay in Crypto, 401k Matching/Retirement Savings, Gym Membership, Equity Incentive Plan
Professional Development
Career Development, Education Assistance
Time Off & Leave
Paid Time Off, Paid Holidays, Parental and Family Leave, Paid Illness Leave, Paid Community Service Time, 4 Day Workweek, Unlimited or Flexible PTO, Government Mandated Leave
- Respond to customer inquiries and address questions regarding food delivery services
- Handle order status inquiries and customer complaints
- Maintain customer relationships and enhance overall satisfaction
- Assist in resolving delivery issues to ensure smooth order completion
- Deliver high-quality service while maintaining a professional attitude
- Education: Doctorate degree
- Work Experience: Over 10 years of relevant experience
- Skills and Competencies: Proficient in technical support skills, experienced in quality auditing, familiar with coaching and training processes
- Responsibilities: Manage customer inquiries, ensure the quality of food delivery services, and train new staff
- Work Environment: Fast-paced office setting with close team collaboration
- Personal Attributes: Excellent communication skills, patience, and strong problem-solving abilities
Zhao Fern
HR Managerbossjob
Active within three days
Posted on 23 October 2025
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Pre-Series A
51-100 Employees
Human Resources & Recruitment
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