• Serve as the first point of contact for customers, addressing inquiries and providing information.
• Assist customers with issues, complaints, and product-related questions efficiently and courteously.
• Document customer interactions accurately and maintain detailed records.
• Work collaboratively with team members to enhance customer satisfaction and improve processes.
• Participate in training and development sessions to enhance skills and knowledge.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Proficient in English Language, strong Customer Service skills, and excellent Problem-Solving abilities
• Qualities and Traits: Team Player with a positive attitude and strong interpersonal skills