Customer Service Representative
Miranda HR
Job Description
Benefits
Employee Recognition and Rewards
Holiday Gifts, Incentives
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
Life Insurance
Professional Development
Job Training
- Handle inbound and outbound calls, emails, and chats to assist customers with inquiries and concerns
- Provide accurate and up-to-date information about products, services, and company policies
- Resolve customer issues promptly while ensuring a positive customer experience
- Escalate complex or unresolved concerns to higher-level support when necessary
- Maintain professionalism, empathy, and courtesy in all customer interactions
- Accurately document customer interactions and transactions in the system
- Meet established performance metrics, including response time, quality, and customer satisfaction
Rei Flores
HR OfficerMiranda HR
Working Location
Pasig. Pasig, Metro Manila, Philippines
Posted on 05 January 2026
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