Client Profile: One of the largest IT Company for over 49 years in the industry providing technology and electronics consultant.

Position: Service Desk Representative (Hybrid)

Company Industry: BPO Company

Work Location: Eastwood, Quezon City

Work Schedule: Shifting Schedule

Salary: Php30,000 - Php40,000 (Negotiable)

Training: On Site Work Set-up

After the Training: Hybrid Work Set-Up

Benefits

Government-mandated benefits

HMO coverage

13th Month Pay

Leave credits

Joining bonus

Job Responsibilities

Provide exceptional customer service by delivering tailored solutions that meet the unique needs of commercial banking clients.

Ensure full compliance with banking policies and regulations while proactively identifying and addressing current and future client needs.

Serve as the primary phone-based point of contact, delivering timely and accurate support across a wide range of commercial banking products and services.

Work closely with internal teams and stakeholders to resolve client inquiries and concerns efficiently and effectively.

Perform other related duties and responsibilities as assigned.

Job Requirements

Open for Undergraduate

At least 2-3 years Call Center experience

Amenable to work in a shifting schedule

Amenable to attend face to face interview once requested

Amenable to work in Q.C.

Recruitment Process: Look for Ms. Jai

Assessment (FACE TO FACE)

HR Screening (PHONE)

Operations Interview (FACE TO FACE)

Reference Check

Job Offer